Privacy
Draft for review. Placeholders in [brackets] are still to be filled in.
What we collect
- Your email address, to sign you in (by emailed link, no password), to tell you about your purchase and, if you agreed, to send the emails described below.
- If you sign up for free Module 1: your email address, the date and time you signed up, where you signed up, the exact wording you saw on the form, and the approximate city/region your connection comes from. We don't store your IP address or your name.
- Your display name and anything you post in the Lesson Q&A and community.
- Your course progress: lessons completed and where you stopped in each video, so you can pick up where you left off on any device.
- Your email preference (on or off), with the date, the place you set it and its wording.
- Payment details are collected and held by Stripe (and Link where it's the reseller), not by us. We receive your email, the amount paid and a purchase reference, plus the name and billing city, state or region and country you give at checkout. We keep only the initials of that name, never the full name.
- Recent activity on the sales page: the sales page may show short notes about recent purchases (the buyer's initials and city/region, for example "S.M. in Denver, Colorado got lifetime access") and recent Module 1 sign-ups (approximate city/region only, for example "Someone in Austin, Texas started Module 1"). For sign-ups we store the approximate city/region our hosting provider reports for your connection, never your IP address or your name. The notes never show a full name, email address or what you paid. Ask us and we'll leave yours out.
- Basic technical data our hosting and video providers log (IP address, browser, pages and videos requested) for security and delivery.
Why
To give you access to what you bought or signed up for, remember your progress, run the Lesson Q&A and community, prevent sharing of accounts and paid videos, process refunds, send the emails you agreed to, and meet legal and tax obligations.
Emails we send
- Account and purchase emails (sign-in links, purchase and refund messages) always go out; they're part of the service.
- Free Module 1: the sign-up form says "We'll email you the lessons and a short series about the full course and future courses. Unsubscribe anytime." Signing up with that wording is your consent to those emails. Module 1 is free for as long as you're subscribed: unsubscribing ends free access to it, and resubscribing (which records your consent again, with the time and wording) restores it.
- Buyers: at your first sign-in we show a box, already ticked, that says "Email me about new short courses (unsubscribe anytime)". Untick it if you don't want these emails. You can change it any time on your Account page.
- Every marketing email comes from G. Cleanthous, has a one-click unsubscribe link, and shows our postal address: [POSTAL ADDRESS TBC]. Unsubscribing takes effect straight away and doesn't affect account or purchase emails.
Who processes it for us
Supabase (accounts and course data, USA), Cloudflare (website hosting), Bunny.net (video streaming), Stripe and Link (payments), and our email-delivery provider [Resend: not yet in use]. Each processes data only to provide its service.
What we don't do
No advertising trackers, no selling or renting your data, and no marketing emails without the consent described above.
How long we keep it
For as long as you have an account, then deleted within 90 days of a deletion request, except purchase records we must keep for tax (generally 5 to 7 years) and a record that you unsubscribed, kept so we don't email you again.
Your choices
Ask for a copy of your data, a correction, or deletion of your account at [contact email]. We will delete any of your Lesson Q&A and community posts on request. If you're in the EU/UK or California you have the rights those laws give you, and we'll honor them on request.
Cookies and storage
We store your sign-in session and video positions in your browser's local storage so the site works. No third-party advertising cookies.
Contact
[contact email]. This policy is governed by the Australian Privacy Principles where they apply.